Returns

Deliveries
We will endeavour to deliver the Products you order to you within 3-5 working days of your Account order within Ireland, where this is practical. However, Products on our site are subject to availability and delays may sometimes occur that are outside of our control and consequently any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the Products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products to you. At the time of delivery you may be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility. For International orders we can only provide estimated delivery times.

Returns
Naturally we cannot be responsible for items lost or damaged in the post. We recommend that customers get a "proof of posting certificate" from An Post to guarantee the packages safe return to us. Postage returns are direct costs and we regret that they cannot be refunded except in the case of faulty products.

PLEASE NOTE: If you live in any of the following countries and wish to place an order, you will need to contact us beforehand to arrange an alternative method of payment. Apologies for any inconvenience.
Bulgaria, Cameroon, Egypt, Gambia, Ghana, Indonesia, Iran, Israel, Lithuania, Malaysia, Morocco, Nigeria, Pakistan, Romania, Russia, Turkey, Ukraine, Vietnam, Yugoslavia.

Please also note the following: Mail is delivered by surface mail. Delivery times in working days only. Please allow the following: Ireland - 1/2 days, UK - 1/7 days, EU - 3/9 days, Non-EU - 3/12 days, USA - 18/24 days. For an exact estimate delivery time please contact www.anpost.ie

Weight limits apply to certain countries.